> Use Copilot to max out the character limit you can reply with. Hit them with walls of text related to your issue. Eventually they (human) get tired of reading the walls of text and will start to help or move you up a tier.. I think [support reps] are using it to buy time because they are working multiple tickets at once so they are copy pasting your reply into AI. When they have to scroll to copy each reply they eventually give up.
> Use Copilot to max out the character limit you can reply with. Hit them with walls of text related to your issue. Eventually they (human) get tired of reading the walls of text and will start to help or move you up a tier.. I think [support reps] are using it to buy time because they are working multiple tickets at once so they are copy pasting your reply into AI. When they have to scroll to copy each reply they eventually give up.
bot-vs-bot